Your dispute DD-a88e8959

Every payment above is checked on chain against the mandate bound on your account 0xb6c24ec17ab3fa37d80ec7739aaf387e49a1eb25 (bound in 0x6a4622a9…59a6). Metal records that this mandate was bound by your account's owner key, with its limits and its only payee; the chain refuses any payment outside it.

Already refunded before this claim: orders 7, 10, 13, 0.15 test USD in all, for wrong data. This decision refunds 0.00 more. Where the explanation below says no payment was refunded, it means by this decision. Where it says the data matches the expected hash, it means the hash recorded at delivery, not that the data was right.

Thank you for raising this. We reviewed each of sales 5 to 16 against the evidence. None of these payments was refunded, and the total refunded by this decision is 0.00 test USD to the paying account 0xB6C24EC17Ab3fa37d80eC7739AaF387e49a1eB25. You said your agent never placed these orders. The records show otherwise. For every sale from 5 through 16 (GET /v1/stock, sequence 5 to 16, each charged 0.05 test USD), the evidence is the same: (1) Your agent gave us a valid signed order for 0.05 to us. (2) The on-chain check confirmed the payment was inside the mandate your account bound. (3) The payment settled on chain, and each sale's transaction ID is listed in the decision record. (4) The data we delivered matches the expected hash. Because a valid signed order, an in-mandate payment and a confirmed delivery exist for each sale, the decision made by code was a refund of 0.00 for each one. If you believe your agent's signing key or mandate was used without your permission, please let us know so the matter can be reviewed further. This explanation does not change the decision.